Save The Emergency Department For Emergencies

People in Canterbury are being reminded to save Emergency
Department (ED) for emergencies, due to large numbers of
people presenting with non-urgent conditions at
Canterbury’s Urgent Care facilities and the Christchurch
Hospital ED.

Te Whatu Ora Waitaha Canterbury Chief
Medical Officer, Dr Richard French, says the additional
demand is resulting in people seeking non-urgent care having
to wait.

“If you’re not sure how urgent your
condition is, please call Healthline for free health advice
any time of day or night by calling 0800 611
116.

“Many colds and fevers are viral and can be
treated at home. Our Stay
Well This Winter booklet has been delivered to all
Canterbury households and there’s also a wide range of
information on self-care available on our
website and on Healthinfo
Waitaha.

“You can also see your local pharmacist
for advice on medication and minor health
concerns.

“Moorhouse Medical also has reduced hours
for their Urgent Care facility again this week and will
close this facility at 4pm during the week and 2pm at the
weekend for the rest of September. The Riccarton Clinic or
the 24-Hour Surgery are open their normal hours although
also reporting high volumes of waiting patients. If it’s
an emergency, please call 111.

““Please remember
if you are really unwell, we want to see you. I apologise to
those who are having to wait and understand that this can be
particularly distressing when unwell.” says Dr Richard
French.

There is no single condition causing the
issue, it is a range of illnesses affecting the
community.

“There is one really important action
people in Canterbury can do to protect themselves and
others: ensure all of their vaccinations are up to date
including their second COVID-19 booster if eligible,” says
Dr Richard
French.

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