Our Unseen Healthline Heroes – Celebrating Our Healthline Nurses This International Nurses Day Sunday 12 May 2024

Healthline telehealth nurses work from over 150 (home)
offices across Aotearoa. Those telehealth nurses do an
amazing job, and you don’t see them. There could be a
Healthline nurse on your street!

And a Healthline
nurse might deal with as many patients a day as a busy GP
practice.

Healthline is run by Whakarongorau Aotearoa
/ New Zealand Telehealth Services. Last year Whakarongorau
Healthline nurses, paramedics, advisors, and doctors
supported over 322,000 people, and answered over 432,800
calls – they help around 2,000 people a
day.

Whakarongorau Chief Operating Officer Brian
O’Connell said today “Our Healthline nurses take care of
Aotearoa every day, and we appreciate them every day,
however, International Nurses Day calls for an even bigger
celebration. Our Healthline nurses have great experience in
all areas of the health sector and are trained to clinically
assess people over the phone – it’s a specialist
skill.”

“A third of the people who speak to a
Healthline nurse have their issue resolved in the call. They
help people stay at home and that means reducing the number
of emergency department visits and ambulance callouts –
leaving them for
emergencies.”

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