The Electricity Company of Ghana (ECG) has announced that the vending challenge with prepayment system has been resolved.
In a statement sighted by www.africanentertainment.com on its official Twitter page, ECG informed “all stakeholders, especially our cherished customers on our prepayment metering system that the issue with the 3rd party vending points has been resolved.”
It added that “customers can now purchase Electricity credits from their nearest vending points, and all ECG District offices, including tomorrow, Sunday, 2nd October, 2022, from 9:00am – 4:00 pm.”
Customers had been left stranded for days as the vending system went down and they were unable to purchase credits.
The power app was said to have shut down.
But ECG has assured its “customers that we are working assiduously to restore the Power App for an improved and seamless service provision.”
#Announcement pic.twitter.com/bjadkOaCOx
— Electricity Company of Ghana Ltd (@ECGghOfficial) October 1, 2022
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