Middle East and Africa Business Process Outsourcing (BPO)

middle-east-and-africa-business-process-outsourcing-market-forecast

Middle East and Africa Business Process Outsourcing (BPO) Market Industry Share, Size, Growth, Demands, Revenue, Top Leaders and Forecast to 2029

Market Analysis and Insights : Middle East and Africa Business Process Outsourcing (BPO) Market
Business process outsourcing (BPO) market is expected to gain market growth in the forecast period of 2022 to 2029. Data Bridge Market Research analyses that the market is growing with the CAGR of 6.9% in the forecast period of 2022 to 2029 and expected to reach USD 20,554.24 million by 2029. Increasing need for business agility and increasing preference of cloud technology, AI and other automation techniques augmenting the market growth.

Business process outsourcing (BPO) is the practice of contracting or outsourcing a specific work process or processes to an external service provider for the required function. The services can include payroll, accounting, telemarketing, data recording, social media marketing, customer support, and more. BPO can be done for non-core business activities such as recruiting, managing finance and payroll, supervising procurement, and providing training among others. Business process outsourcing can be provided in various domains including human resources, sales & marketing, supply chain, finance & accounting, education & training, payment among others. Outsourcing necessary processes such as recruiting, accounts payable, managing procurement, or various utility bill processing help take care of important yet repetitive tasks that need to perform very frequently or on daily basis and need freeing your internal resources to focus on your core competency. As organizations streamline and improve their services or products, they can gain business and scale up their operations, which then help them to increase their revenue.

Penetration of automation in household appliances is the major driving factor in the market. Lack of skilled workforce and high attrition rate can prove to be a challenge however focus on multi-workflow scheduling of business prove to be an opportunity. The restraint is growing concerns regarding data security and privacy concern. Also challenges faced due to the impact of Covid-19 on the supply chain of the raw materials are the restraining factors.
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