The updated national adverse events policy was today
released to health sector providers ahead of implementation
effective from 1 July 2023.
The policy is reviewed
every five years by the Health Quality & Safety
Commission (the Commission).
The aim of the policy,
Healing, learning and improving from harm: National adverse
events policy 2023 | Te whakaora, te ako me te whakapai ake
i te kino: Te kaupapa here ā-motu mō ngā mahi tūkino
2023, is to improve consumer and health care worker safety
by supporting organisations to heal, learn and improve
following harm that occurs in health and disability
services.
‘What’s different about the new policy
is that it embeds Te Tiriti o Waitangi and a te ao Māori
worldview and emphasises the focus on relationships through
whānau engagement, equity, restorative practice and hohou
te rongo restorative responses,’ Commission chief
executive Janice Wilson said.
‘The policy focuses on
a “systems safety” approach to health care, which looks at
wider system factors that influence care to identify
solutions that support future care.’
Dr Wilson says
a change to learning, healing and improving from ‘harm’
is a feature of the new policy.
‘In practice, this
involves taking a relational approach when responding to
harm to better understand and meet the needs of all in the
system and provide opportunities to restore wellbeing and
implement actions that enhance safety and future
relationships.’
Dr Wilson says the policy was
developed during 2022 and involved a Commission-led
co-design process with a national working rōpū that
included health and disability sector representatives from
across the country.
Feedback from these groups was
incorporated into the policy along with input from a wider
sector including the Commission’s Board, Te Rōpū Māori
(the Commission’s Māori advisory board) and the national
Consumer Advisory Group.
A critical analysis was also
undertaken to ensure the Commission’s commitment to Te
Tiriti was captured and mātauranga Māori
included.
The Commission will undertake a national
roadshow from March 2023 to familiarise providers with the
policy and guide the development of support
resources.
Read the new policy document here https://www.hqsc.govt.nz/resources/resource-library/national-adverse-events-policy-2023
More
information:
https://www.hqsc.govt.nz/our-work/system-safety/adverse-events/
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