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In this episode of Customer Love Stories, we’re talking with Nicole Lanni, a product manager at Gap. She tells us about her experience with F45, diving into how their emphasis on community-building drives customer loyalty.
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Listen here or watch the video episode below! You can also listen to all episodes of Customer Love Stories wherever you normally listen to podcasts – Apple Podcast, Spotify, Google Podcasts, etc.
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Producer: Madeleine Doyle
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