WhatsApp is working on chat-based surveys to ask users’ opinions about the features added to the app and will be added in the future. As spotted by WABetaInfo, the feature is still in the development phase and hasn’t yet been widely rolled out.
The Meta-owned messenger app is totally dedicated to developing new features and keeping pace with rivals like Telegram. We already reported that WhatsApp is working on group polls, but today we noticed the messaging app is also developing an in-app survey chat to collect users’ feedback. The survey option was first intended for the iOS app. However, the company is now expanding it to Android to gather more feedback.
The feature is known as “WhatsApp Survey” and lets users provide the company with feedback regarding the features and products. Of course, users first need to receive an invitation from WhatsApp to be able to participate in the survey. The WhatsApp Survey is also different from group polls as it is a direct communication line between the company and users.
WhatsApp Survey asks users’ opinions about the features and products
As you can see in the below screenshot, participating in the survey is optional, and users can easily opt out of it. Users can also block the chat to prevent WhatsApp from sending new surveys.
The survey is sent from a verified business account, and the result won’t affect your account, features, and experience. The company only needs your honest opinion about the current or upcoming features. Additionally, your responses are kept safe and only shared with a specific group of people who follow WhatsApp Privacy Policy standards.
While the survey is sent from a verified business account, you need to know that WhatsApp will never ask for your private information on the survey, and you should be aware of fake surveys that try to steal your information.
The company is now planning to send the invitations to “very few people,” and those who are members of beta programs may be prioritized.
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