Transformative Support at Waikato Hospital’s Emergency Department
A seemingly simple tool like a bed lever or over-toilet frame can significantly enhance a patient’s ability to transition from hospital to home. This principle underpins the work of occupational therapist Emma Johnstone in the emergency department at Waikato Hospital.
Johnstone specializes in assisting patients who do not require hospitalization but need vital equipment, practical advice, or support in their homes to ensure a safe return.
Collaborating closely with doctors, nurses, physiotherapists, healthcare assistants, and geriatric specialists, Emma assesses each patient’s unique situation to devise effective solutions.
“Most patients hesitate to enter the hospital if they don’t have to,” Emma notes. “Being able to return them to their homes where they feel comfortable is incredibly rewarding. Many patients are unaware that support and specific tools can boost their safety at home.”
Common referrals to occupational therapy in the emergency department include individuals who have fallen or suffered head injuries. Emma identifies potential hazards, shares crucial information, and coordinates the delivery of equipment to facilitate safer daily activities.
For instance, one patient suffering from severe back pain struggled with basic tasks. Working with the medical team, Emma secured a bed lever and over-toilet frame, enhancing the patient’s mobility in their home environment.
“These seemingly minor adjustments have a profound impact on their daily routines,” she explains. “Empowering patients to manage safely at home can significantly boost their confidence.”
This multifaceted approach leverages the expertise of various health professionals. Physiotherapists contribute by evaluating mobility, while occupational therapists focus on equipment and functionality. Geriatric specialists offer insights into broader health considerations and home support.
“When patients find themselves in the emergency department, it’s often during a challenging time,” Emma emphasizes. “I aim to be a source of positivity for them. A crucial part of our role involves taking the time to engage, listen, and educate.”
Emma was recently honored with the Interprofessional Practice Award at the 2026 Allied Health, Scientific and Technical Awards for her valuable contributions within the Waikato district. These awards celebrate exceptional achievements across a variety of health-related fields, including clinical support, diagnostics, treatment, and community services.
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