Healthcare provider, ProCare, and Asian health and
community organisation, Asian Family Services, are delighted
to announce they have signed an agreement to formalise their
partnership and commitment to support each other’s
strategic objectives to improve the wellbeing of our Asian
communities.
Bindi Nowell, Group Chief Executive at
ProCare, says: “In order to help address health inequities
across Aotearoa, it is essential we work with other
organisations to collaborate, provide expert support and
integrated services. Our partnership with Asian Family
Services is another step forward in delivering
whānau-centred healthcare that is more responsive towards
improving the health and wellbeing of our Asian communities
faster.
“Part of our agreement is creating an Asian
Health Strategy, to work alongside the Māori and Pacific
Health Strategies we have already at ProCare. We believe
this strategy would be the first of its kind in primary
healthcare for our Asian communities in Aotearoa, so we are
honoured to be partnering with Asian Family Services in this
ground-breaking opportunity,” continues Norwell.
Dr
Reza Jarral, Clinical Director – Equity at ProCare says,
“ProCare currently serves the largest South Asian
population enrolled in general practice across Aotearoa.
Formalising our partnership with Asian Family Services is a
fantastic opportunity to combine our efforts in providing
quality care to our Asian communities – particularly
through population health data.”
Dr Kelly Feng, CEO
of Asian Family Services, expresses her gratitude for the
commitment demonstrated by ProCare in jointly developing the
Asian Health strategy. “This collaboration is a crucial
first step towards achieving equity in Asian health within
primary care, ” says Dr. Feng. “We firmly believe that by
working closely with ProCare, we can effectively address the
specific healthcare challenges faced by Asians and provide
culturally and linguistically appropriate
care.”
“Importantly, this partnership ensures an
open and ongoing dialogue between our organisations and the
Asian communities we represent. It promotes knowledge
sharing, connections, and leadership to co-create solutions
for our Asian communities. We look forward to working even
more closely with the ProCare team on our collective
goals,” says Dr Feng.
The collective efforts of
Asian Family Services and ProCare will lead to
ground-breaking advancements in healthcare for Asians.
Together, we are dedicated to improving access, quality, and
outcomes in Asian health.
A signing ceremony was
held at the Asian Family Services offices today, signifying
the official start of the partnership agreement. ProCare and
Asian Family Services look forward to sharing more
information about the Asian Health Strategy in due
course.
Notes to editors
About
ProCare
ProCare is a leading healthcare provider that
aims to deliver the most progressive, pro-active and
equitable health and wellbeing services in Aotearoa. We do
this through our clinical support services, mental health
and wellness services, virtual/tele health, mobile health,
smoking cessation and by taking a population health and
equity approach to our mahi. As New Zealand’s largest
Primary Health Organisation, we represent a network of
general practice teams and healthcare professionals who
provide care to more than 830,000 people across Auckland and
Northland. These practices serve the largest Pacific and
South Asian populations enrolled in general practice and the
largest Māori population in Tāmaki Makaurau. For more
information go to www.procare.co.nz
About
Asian Family Services
Vision: All people of Asian
heritage and background lead flourishing and fulfilling
lives in an equitable Aotearoa New
Zealand.
Mission: To enrich individuals and
families by providing professional, culturally tailored
evidence-based services to support the wellbeing of Asians
in Aotearoa New Zealand.
Established in 1998,
Asian Family Services (AFS) provides wrap-around services to
people of Asian background who are affected by gambling harm
and addiction, and/or require mental health and social
wellbeing support. AFS runs a national helpline and has
offices in Auckland, Wellington, and Christchurch. After
providing support services for over 20 years, AFS has
established itself as a recognised and trusted organisation
in Asian communities across Aotearoa and among Asian Health
practitioners.
What we do
- Gambling Harm
Minimisation, Asian Helpline. ASAH services, public health
and clinical international. - Asian Wellbeing
Services, psychological counselling, HIP and Coaching at
Apollo Medical Clinic, Asian EAP Services and Incredible
Years Parenting Programmes - Digital Language Support,
digital and face-to-face interpreting, cultural
content-codesign, document translation - Community
Connection Services, food parcels and psychosocial support
during COVID-19 and post-pandemic social
support. - Asian Research and Insights, evidence-based
Asian research: Gambling addiction, mental health, and
social support - AFS Social Media and Communities,
social media in Chinese, Korean and Hindi/Information and
resource development in multiple languages - Diversity
and inclusion – ethnic advisory group, quality advice
provided to the health and social strategies from an ethnic
lived-experience
perspective
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